Our practice respects your rights and privacy. We endeavour to keep information regarding you or your child with the utmost confidentiality. We realise that it is important that you understand the purpose for which we collect details about your health, as well as how this information is used at our practice and to whom this information might be disclosed.
The policy of our practice is to follow these procedures:
At Box Hill Speech Pathology we collect information for the purpose of providing assessment and treatment for you or your child. Personal information, such as your name, address and health insurance details, will be used for the purpose of addressing accounts to you, as well as processing payments and writing to you about our services, and any issues affecting you or your child’s treatment.
We may disclose your or your child’s information to other health care or educational professionals, or require it from them if it is necessary in the context of your or your child’s assessment and treatment. In that event, disclosure of your personal details will be minimised wherever possible.
On seldom occasions we may also use parts of your health information for research purposes, in study groups, case discussions or seminars, as this may provide benefit to other patients. Should that happen, your personal identity will not be disclosed without your consent to do so.
Your medical history, treatment records and other material relevant to your treatment will be kept here. You may inspect or request copies of our records regarding your or your child’s treatment at any time, or seek an explanation from your speech pathologist. Statutory fees may apply in relation to the types of access you seek. If you request an explanation of our records or a written summary, fees will apply to these services.
Disclosure will not be made to any person who is not involved in either your or your child’s treatment or the administration of this practice, without your prior consent. If you have any queries or concerns about our handling of your health information, please do not hesitate to raise these concerns with our practice.
The information contained on this website herein is not advice. It is general information for adults on children’s and adult’s communication. It is not intended to be used as a sole means of identifying children and adults with communication difficulties. Advice from a Certified Practicing Speech Pathologist with Speech Pathology Australia is strongly recommended.
This information is copyright Box Hill Speech Pathology.